Range is not level.
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level.
Be sure floor is level and strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel.
Be sure cabinets are square and have sufficient room for range clearance.
Cannot move appliance easily. Appliance must be accessible for service.
Cabinets not square or are built in too tightly.
Contact builder or installer to make appliance accessible.
Carpet interferes with range.
Provide sufficient space so range can be lifted over carpet.
Anti-tip device engaged.
Uninstall the anti-tip device to move the range. Reengage the anti-tip device after pulling the range out for cleaning, service, or any other reason.
Surface units will not maintain a rolling boil or cooking is not fast enough.
Improper cookware being used.
Use pans which are flat and match the diameter of the surface unit selected.
In some areas, the power(voltage) may be low.
Cover pan with a lid until desired heat is obtained.
Surface units do not work properly.
A fuse in your home may be blown or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set.
Check to see the correct control is set for the surface unit you are using.
Surface unit stops glowing when changed to a lower setting.
The unit is still on and hot.
This is normal.
Areas of discoloration on the cooktop
Food spillovers not cleaned before next use.
See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Hot surface on a model with a light-colored cooktop.
This is normal.The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
Frequent cycling on and off of surface units
The element will cycle on and off to maintain the heat setting.
This is normal.
Scratches or abrasions on cooktop surface
Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure the cooktop surface and bottoms of utensils are clean before using. Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for glass-ceramic cooktop have been used.
See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Cookware with rough bottom has been used.
Use smooth, flat-bottomed cookware.
Metal marks
Scraping of metal utensils on cooktop surface.
Do not slide metal utensils on cooktop surface. Use a glass-ceramic cooktop cleaning creme to remove the marks. See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Brown streaks or specks
Boilovers are cooked onto surface.
Use a blade scraper to remove soil. See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.
Areas of discoloration on cooktop
Mineral deposits from water and food.
Remove using a glass-ceramic cooktop cleaning creme. Use cookware with clean, dry bottoms.
Oven light does not work.
It is time to replace the lamp or the lamp is loose.
Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.