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Frequently Asked Questions

Q:

When I press a button, why does my dryer beep and then nothing happens?

A:

The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on and press and hold the button that has Control Lock on or under it for 3 seconds.

Q:

Why does my dryer take so long to dry clothes?

A:

Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. For more tips, see the troubleshooting charts.

Q:

Why does my dryer start by itself every few minutes?

A:

This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.

Q:

Why does my dryer show 3 minutes when I select the Steam FreshTM cycle?

A:

When the Steam FreshTM cycle is selected, the dryer displays the recommended number of garments for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less Time buttons to adjust the load size setting for the number of garments you desire. For a large load or single bulky item use the 6IQ (big) setting.