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Condensation & Frost

There is condensation inside the appliance or on the bottom of the vegetable drawer cover.

Cause

Did you store hot food without cooling it first?

Solution

  • Cool the hot food first before putting it inside the fridge or freezer.

Cause

Did you leave the appliance door open?

Solution

  • Although the condensation will disappear soon after you close the appliance door, you can wipe it with a dry cloth.

Cause

Do you open and close the appliance door too frequently?

Solution

  • Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry cloth.

Cause

Did you put warm or moist food inside without sealing it in a container?

Solution

  • Store food in a covered or sealed container.

Frost or condensation has formed inside or outside the appliance.

Cause

Did you open and close the appliance door frequently or is the appliance door improperly closed?

Solution

  • Frosts or condensation can form if the outside air penetrates inside the appliance.

Cause

Is the installation environment humid?

Solution

  • Condensation can appear on the exterior of the appliance if the installation area is too humid or on a humid day such as a rainy day. Wipe off any moisture with a dry cloth.

Cause

Hot and humid climate

Solution

  • In hot and humid weather the moist air rushes inside whenever the refrigerator door is opened. This results in excess frosting on the evaporator and condensation on the chiller tray bottom. Avoid too frequent door openings.

The side or front of the appliance is warm.

Cause

There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area.

Solution

  • The heat releasing pipe to prevent condensation is installed on the front and side of the appliance. You may feel it particularly hot right after the appliance is installed or during the summer. You can be assured that this is not a problem and is quite normal.

There is water inside or outside of the appliance.

Cause

Is there water leakage around the appliance?

Solution

  • Check if the water has leaked from a sink or another place.

Cause

Is there water on the bottom of the appliance?

Solution

  • Check if the water is from the thawed frozen food or a broken or dropped container.

Cause

High Humidity during monsoon season

Solution

  • During the monsoon, when the humidity in the atmosphere reaches around 90%, water droplets may form around the sides of the refrigerator cabinet, especially the top portion. This moisture should be wiped off periodically. Contact our serviceman to check the door seal or proper and uniform contact with the cabinet.