Clothes are wet at the end of the cycle
Filter is clogged
Clean the lint filter.
Door gasket is damaged
If the rubber door gasket is damaged, it leaves a gap in the door seal, affecting performance of the appliance. Call for service.
Clothes caught in door
Make sure all items are completely in the cabinet and not stuck in the door, blocking it from closing completely. Run the cycle again.
Odor is not removed at end of cycle.
Clothes were stored for a long period of time or are stained with a strong-smelling substance.
Odors can be particularly difficult to remove from clothes that have been stored for long periods or have strong-smelling, oily stains. Wash the clothes first, before using the appliance.
Wrinkles are not reduced at end of cycle.
Clothes were stored for a long period of time.
Wrinkles may be very difficult to reduce if set for a long time, especially in cotton and linen fabrics. Iron clothes that have been stored for a long period of time before treating them with the appliance, to reduce wrinkles more effectively.
Clothes have an unpleasant odor at end of cycle.
Appliance has not been used for a long time or water tanks and filters have not been cleaned.
Check for dirt or foreign objects in the water supply and water drain tanks. Clean the filters and water tanks.
Are you using the appliance for the first time?
The smell is caused by rubber material that is attached to the appliance inside. This kind of smell is a rubber's own smell and disappears automatically after using the appliance several times.
Functions are not operating properly.
Detergent or fabric softener put in water supply tank.
Do not use anything but clean water in the water supply tank.
Wrinkles at back of neck after cycle.
Item too large for hanger or fabric too delicate.
Use the right size hanger for the item so the fabric won’t bunch up and cause wrinkles. Some fabrics are delicate and will bunch around the hanger no matter what you do. Use the shelf for lingerie and other delicate items.
Creases are gone from pants after cycle.
Pants were hung on the moving hanger, not in the Pants Crease Care.
Hang pants in the Pants Crease Care to maintain creases at edge of pants legs.
Clothing has water spots after cycle, color has faded or run.
Fabric is not washable, or is not colorfast.
Check fabric care labels before treating items.