Door open
Lid is not closed properly.
Close the lid properly.
If the lid is closed and this error message is still displayed, call for service.
Door unlocked
Lid is not locked properly.
Make sure that the lid is closed properly and press the Start/Pause button. You can hear the locking sound to lock the lid in the beginning of the cycle. The washer will not operate unless the lid is locked.
Make sure that nothing is caught under the lid, including shipping material or clothing.
Make sure that the latch mechanism is fully retracted.
If the lid is closed and this error message is still displayed, call for service.
Water supply
Water supply faucets are not fully open.
Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged.
Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low.
Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.
Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.
If flow is too low, contact a plumber to have the water supply lines repaired.
Water supply connected with leak-limiting hoses.
The use of hoses designed to limit leaks is not recommended. Leak-limiting hoses can trip falsely and prevent the washer from filling.
The end of the drain hose is lower than 29.5 inches (75 cm) above the bottom of the washer.
Move the end of the drain hose so that it is higher than 29.5 inches (75 cm) above the bottom of the washer.
Drainage
Drain hose is kinked, pinched, or clogged.
Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.
Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Unbalance
The load is too small.
Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
The load is out of balance.
Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly.
No water detected
The water level sensor is not working correctly.
Close the water faucets, unplug the washer, and call for service.
Motor error
A motor error has occurred.
Allow the washer to stand for 30 minutes and then restart the cycle.
If the error code is still displayed, call for service.
Foreign objects such as coins, pins, clips, etc., are caught between the pulsator and the inner tub.
Turn the washer off then on again. Select the Spin Only cycle to drain and spin the load.
When the Spin Only cycle is completed, empty the tub and find and remove any objects caught in the pulsator.
Always check pockets, etc., before washing to prevent error codes or damage to the washer or clothing.
Water too high
Water level is too high due to a faulty water valve.
Close the water faucets, unplug the washer, and call for service.
Clutch error
Clutch error
Mechanical failure
Unplug the washer and call for service.
No temp detected
Control error
Unplug the washer and wait 60 minutes. Reconnect power and try again.
If the error code is still displayed, call for service.
Voltage abnormality
Supply voltage is not correct.
Please call LG service center. You can find your local LG service center phone number on the back cover page.
Control Lock
The control lock function is on to prevent anyone from changing cycles or operating the washer.
Turn off the control lock function in the control panel. See Control Lock under Options and Extra Functions.
Washer is draining
Special drain feature
If the washer is paused during a cycle for more than 4 minutes, the cycle will be canceled and any water remaining in the tub will be drained.
This is not an error code. It indicates that the drain function is operating.
Time to clean the tub
It is time to run the Tub Clean cycle.
This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer tub.