The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart features.When the programme is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off.This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.This function checks the energy consumption of the recently used programme and monthly average.Allows you to set various options on the appliance and in the application.In the following cases, you must update the network information for each appliance in the LG ThinQ application under Device Cards > Settings > Change Network.wireless router is changedwireless router password is changedInternet service provider is changedThe application is subject to change for appliance improvement purposes without notice to users.Functions may vary by model.
Installing LG ThinQ App and Connecting an LG Appliance
Scan the QR code attached to the product using the camera or a QR code reader app on your smartphone.Search for and install the LG ThinQ app from the Google Play Store or Apple App Store on a smartphone.Run the LG ThinQ app and sign in with your existing account or create an LG account to sign in.Touch the add (~) button on the LG ThinQ app to connect your LG appliance. Follow the instructions in the app to complete the process.You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The password is the last 4 characters of the network name, repeated twice, with no spaces. For example, if the network name appears as LG_XXXX_8b92, then you would enter 8b928b92 as your password. The password is case sensitive and the last 4 characters are unique to your appliance.To verify the Wi-Fi connection, check that the f icon on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The Wi-Fi connection may not connect or may be interrupted because of the home network environment.The network connection may not work properly depending on the Internet service provider.The surrounding wireless environment can make the wireless network service run slowly.If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.
Using the Appliance Remotely
Use a smartphone to control the appliance remotely. You can also monitor the programme operation so you know how much time is left in the programme.Put the clothes into the appliance.Press the Power button.Press the Settings button.Press the Remote Start button to use the appliance remotely.Start a programme from the LG ThinQ application on your smartphone.Once the function is enabled, you can only start a programme from the LG ThinQ smartphone application. If the programme is not started, the appliance will wait to start the programme until it is turned off remotely from the application or this function is disabled.If the door has been opened, you cannot start a programme remotely.When the function is activated, touch the Remote Start button to disable the funtion.You can download new and specialized programmes that are not included in the standard programmes on the appliance.Appliances that have been successfully connected to a Wi-Fi network can download a variety of specialty programmes specific to the appliance. Various courses can be used through Settings - Edit Cycle List.
RF Radiation Exposure Statement
This equipment shall be installed and used at a minimum distance of 20 cm from the human body.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.