This feature is only available on models with the c or d icon.
Use this function if you need an accurate diagnosis by our customer information centre when the appliance malfunctions or fails.
For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
The feature may be subject to change without prior notice and may have a different form depending on where you are located.