The air conditioner does not operate.

• Have you made a mistake in timer operation?

• Has the fuse blown or has the circuit breaker been tripped?

The room has a peculiar odor.

• Check that this is not a damp smell exuded by the walls, carpet, furniture or cloth items in the room.

It seems that condensation is leaking from the air conditioner.

• Condensation occurs when the airflow from the air conditioner cools the warm room air.

Air conditioner does not operate for about 3 minutes when restart.

• This is the protector of the mechanism.

• Wait about three minutes and operation will begin.

Does not cool or heat effectively.

• Is the air filter dirty? See air filter cleaning instructions.

• The room may have been very hot when the room air conditioner was first turned on. Allow time for it to cool down.

• Has the temperature been set incorrectly?

• Are the indoor unit's air inlet or outlet vents obstructed?

The air conditioner operation is noisy.

• For a noise that sounds like water flowing.

  • This is the sound of freon flowing inside the air conditioner unit.

• For a noise that sounds like the compressed air releasing into atmosphere.

  • This is the sound of the dehumidifying water being processed inside the air conditioning unit.

Crack sound is heard.

• This sound is generated by the expansion/constriction of the front panel, etc. due to changes of temperature.

Remote control display is faint, or no display at all.

• Are the batteries depleted?

• Are the batteries inserted in the opposite (+) and (-) directions?

The error code is occurred after lightning struck.

• This product has been applied to the over current protection circuit.

  • Error can occur, but it is normal behavior. After few minutes, It will operate normally.