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Odor

Odor

Cause

Some odor is caused by the rubber attached to the washing machine.

Solution
  • This odor is normal for new rubber and will disappear after the machine has been run a few times.

Cause

If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.

Solution
  • Be sure to clean the gasket and door seal regularly and check under the door seal for small items when unloading the washer.

Cause

Odors can occur if foreign substances are left in the drainage pump filter.

Solution
  • Be sure to clean the drainage pump filter regularly.

Cause

Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine).

Solution
  • When installing the drainage hose, be sure that it doesn’t become kinked or blocked.

Cause

Using the dry function, odors can occur from lint and other laundry matter sticking to the heater. (Dryer model only)

Solution
  • This is not a malfunction.

Cause

A particular odor can occur from drying wet clothes with hot air. (Dryer model only)

Solution
  • The odor will disappear after a short while.