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Using Audible Diagnosis to Diagnose Issues

Follow the instructions below to use the audible diagnosis method.

  • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

  • Press and hold the Allergy Care button for 5 seconds to execute the Smart Diagnosis function.

  • Place your smartphone near the product.

    • Make sure the microphone of the smartphone faces the front of the product.

  • When data transmission is complete, the Smart Diagnosis result will be displayed on the LG ThinQ Application.

Note
  • For accurate diagnosis, do not move the smartphone away from the product until the beeping stops.

  • Keep quiet around the product during Smart Diagnosis.