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Performance

Cloudiness on glassware

Combination of excessive detergent and hard water

  • Use less detergent and use a rinse aid to minimize the problem.

  • Check the setting of softening system.

Black or gray marks on dishes

Aluminum items rubbing dishes during cycle

  • Reposition the dishes.

Yellow or brown film on inside surfaces of appliance

Coffee or tea stains

  • Eliminate the stain by using a stain removal product.

Yellow water remains inside the dishwasher.

When initially using the appliance, Yellow water may generate in the water softener tank.

  • This is a normal condition, and it is harmless to humans. It disappears after 1 - 3 cycles.

Spots and filming on dishes

Wrong amount of detergent used

  • Use the recommended amount of detergent.

Overloading

  • Do not overload the appliance.

Improper loading

  • See the OPERATION section.

Insufficient water pressure

  • Water pressure should be between 0.05 - 1.0 MPa.

Insufficient detergent

  • Add the recommended amount of detergent. See the OPERATION section.

Rinse aid dispenser is empty.

  • Refill rinse aid dispenser.

The water softener has no salt or insufficient the salt.

  • Check whether there is the salt in the water softener.

Water hardness level may be set too low.

  • Increase the hardness level setting value.

The rinse aid may be insufficient.

  • Refill the rinse aid or increase the dispensing level.

Hard water buildup in the tub

  • Remove all dishes, cutlery basket and cutlery basket holder from appliance. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online). Measure 3 tablespoons (45 g) of citric acid powder. Fill main wash compartment with measured powder. If you cannot find citric acid powder, pour approximately 3/4 - 1 1/4 cups (200 - 300 mL) of white vinegar into shallow bowl and place in upper rack. Run Auto cycle. Do not use detergent. When the cycle finish, run it again.

Odour

The previous cycle was stopped before completion and residual water remains in the appliance.

  • Turn on the power, run the Cancel cycle option to remove the residual water, then run the Turbo cycle using detergent but with the appliance empty.

There is food in the bottom of the unit or in the filter.

  • Clean the filter and the interior according to the MAINTENANCE section of the owner’s manual.

Unwashed dishes are left in the unit for a long time.

  • Cycle with one cup of white vinegar in a appliance safe glass or bowl placed on the upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)

Food soil remains on dishes.

Improper cycle selection

  • Select correct cycle based on soil level and type of dishware being washed.

Water temperature is too low.

  • Check water supply connection or water heater setting.

Dishwashing detergent was not used.

  • Use recommended detergent.

Low inlet water pressure

  • Water pressure should be between 0.05 - 1.0 MPa.

Water jet holes on spray arms blocked.

  • Clean the spray arms.

Improper loading of dishes.

  • Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.

Filters are clogged.

  • Clean filters.

Too much unremoved food debris on dishes.

  • Large particles of food residues should be removed from the dishes before starting wash.