If the ambient temperature is too low, the condensed water inside the appliance could freeze and affect the appliance operation. If water freezes inside the appliance, follow these steps to thaw out the appliance before using it.
OE message or E icon appears on the display when the condensed water inside the appliance is frozen.
Thawing out the Accessories
Wear gloves and take care to avoid burning yourself with hot water.Wrap the drain hose in a towel soaked in hot water (140 ℉ / 60 ℃).Remove the water container and place it in a sink filled with hot water (140 ℉ / 60 ℃).
Thawing out the Appliance
Turn on the appliance and press the Less Time button for 3 seconds.Press only the Less Time button on the control panel to activate the thawing mode.Only the Power and Start/Pause buttons work when the thawing mode is activated.The thawing time cannot be changed manually.To deactivate the thawing mode, turn off the appliance.Press the Start/Pause button to start the thawing mode.Actual thawing time varies depending on the installation environment such as installation location and ambient temperature of the appliance.When thawing is complete, dry clothes as usual.Open the dryer door and pull out both the inner and outer filters.Carefully pour 34 oz. (1 liter) of hot water at 140 ℉ / 60 ℃ into the lint filter compartment and then reinsert both lint filters.Pouring more that 51 oz. (1.5 liters) of water into the compartment will cause water to leak out.Wear gloves and use care when pouring hot water. 140 ℉ (60 ℃) water can cause scalding or burns. Using water that is hotter than that can cause the appliance to malfunction.Turn on the appliance and run the Normal cycle for about 30 seconds. Then wait about 30 minutes.Run the Normal cycle again. Check if the OE message appears or E lights up within 10 minutes of running the appliance.If the OE message or E icon appears go to step 2 and repeat procedure.If the OE message or E do not appear, the thawing process is done.When thawing is complete, dry clothes as usual.