Cooking

Top burners do not light or do not burn evenly.The electrical plug is not inserted properly.Make sure that the electrical plug is inserted into a live, properly grounded outlet.Electrode area is not clean.Remove the burners and clean them. Check the electrode area for burnt on food or grease. See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.Burner parts are not installed properly.Make sure that the burner parts are installed correctly. See "Removing and Replacing the Gas Surface Burners" in the MAINTENANCE chapter.Burners are not lighting properly after cleaning the cooktop surface.Burner heads and caps are not completely dry or properly positioned.Make sure that the burner heads and caps are completely dry and properly positioned.Surface burners light but the oven does not.Shut-off valve is not fully open.Make sure that the oven gas shut-off valve, located behind the range, is fully open.Food does not bake or roast properlyOven controls improperly set.See the "Oven" section in the Operation chapter.Rack position is incorrect or the rack is not level.See the "Oven" section in the Operation chapter.Incorrect cookware or cookware of improper size being used.See the "Oven" section in the Operation chapter.Aluminum foil used improperly in the oven.See "Using Oven Racks" in Oven section.Burning or oily odor emitting from the ventThis is normal in a new oven.This will disappear in time.Oven will not workPlug on range is not completely inserted in the electrical outlet.Make sure electrical plug is plugged into a live, properly grounded outlet.A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.Oven controls improperly set.See the "Oven" section in the Operation chapter.Steam is exhausted through the oven vent.Cooking foods with high moisture produces steam.This is normal.Appliance does not operate.Cord is not plugged in correctly.Make sure cord is plugged correctly into outlet. Check circuit breakers.Service wiring is not complete.Contact your electrician for assistance.Power outage.Check house lights to be sure. Call your local electric company for service.Moisture collects on oven window or steam comes from oven ventThis happens when cooking foods high in moisture.This is normal.Excessive moisture was used when cleaning the window.Do not use excessive moisture when cleaning the window.

Parts & Features

Oven light does not work.It is time to replace the lamp or the lamp is loose.Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.The plug on the range is not completely inserted in the electrical outlet.Make sure the electrical plug is inserted into a live, properly grounded outlet.Range is not level.Poor installation.Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level.Be sure floor is level and strong and stable enough to adequately support range.Kitchen cabinet alignment may make range appear unlevel.Be sure cabinets are square and have sufficient room for range clearance.Cannot move appliance easily. Appliance must be accessible for service.Cabinets not square or are built in too tightly.Contact builder or installer to make appliance accessible.Carpet interferes with range.Provide sufficient space so range can be lifted over carpet.

Noises

“Crackling” or “popping” soundThis is the sound of the metal heating and cooling during the cooking functions.This is normal.When lighting just one burner, clicking noise is heard from all the burners.Electric spark igniters from the burners cause the clicking noise. All the spark igniters on the cooktop will activate when igniting just one burner.This is normal.