LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.Energy Monitoring*1This feature keeps track of how the appliance’s power consumption is affected by selected cycles and options.Remote StartControl the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application.Once the Remote Start feature is enabled, you can start a cycle from the LG ThinQ application. If the cycle is not started, the appliance will wait to start the cycle until the appliance is turned off remotely or the Remote Start feature is disabled.If the door is opened, the Remote Start feature is disabled.Push MessagesWhen the cycle is complete or the appliance has problems, you will receive a push message.Smart DiagnosisTMThis function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.SettingsAllows you to set various options on the appliance and in the application.This feature is only available on some models.In the following cases, you must update the network information for each appliance in the LG ThinQ application under Device Cards > Settings > Change Network.wireless router is changedwireless router password is changedInternet service provider is changedThis information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Installing LG ThinQ App and Connecting an LG Appliance

Scan the QR code attached to the product using the camera or a QR code reader app on your smartphone.Search for and install the LG ThinQ app from the Google Play Store or Apple App Store on a smartphone.Run the LG ThinQ app and sign in with your existing account or create an LG account to sign in.Touch the add (~) button on the LG ThinQ app to connect your LG appliance. Follow the instructions in the app to complete the process.You may be asked to provide a password to connect to the LG network (not your home network) during the Wi-Fi setup. The password is the last 4 characters of the network name, repeated twice, with no spaces. For example, if the network name appears as LG_XXXX_8b92, then you would enter 8b928b92 as your password. The password is case sensitive and the last 4 characters are unique to your appliance.To verify the Wi-Fi connection, check that the f icon on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The Wi-Fi connection may not connect or may be interrupted because of the home network environment.The network connection may not work properly depending on the Internet service provider.The surrounding wireless environment can make the wireless network service run slowly.If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.

Using the Appliance Remotely

Use a smartphone to control the appliance remotely. You can also monitor the cycle operation so you know how much time is left in the cycle.Put the clothes into the appliance.Press the Power button.Press the Settings button.Press the Remote Start button to use the appliance remotely.Start a cycle from the LG ThinQ application on your smartphone.Once the function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the application will wait to start the cycle until it is turned off remotely from the application or this function is disabled.If the door has been opened, you cannot start a cycle remotely.When the function is activated, touch the Remote Start button to disable the function.You can download new and specialized cycles that are not included in the standard cycles on the appliance.Appliances that have been successfully connected to a Wi-Fi network can download a variety of specialty cycles specific to the appliance.Various cycles can be used through Settings - Edit Cycle List.

Radio Equipment Specifications

TypeOperating Frequency RangeOutput Power (Max.)Wireless LAN2400 MHz - 2472 MHz< 1 WBluetooth*12400 MHz - 2483.5 MHzThis feature is only available on some models.

FCC Notice

The following notice covers the transmitter module contained in this product.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference and(2) This device must accept any interference received, including interference that may cause undesired operation.Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.