Top > SMART FUNCTIONS > Smart DiagnosisTM Function

Smart DiagnosisTM Function

Use this feature to help you diagnose and solve problems with your appliance.

Note

  • For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.

  • The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Contains Topics

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.