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Odour

A strange odour is coming from the vacuum cleaner.

Cause

The smell is noticed within 3 months of its initial use.

Solution
  • The cleaner may emit a smell of rubber for about 3 months after its initial use. This is normal.

Cause

The dust bin is full of dust.

Solution
  • The dust in the bin may cause some odour. Empty the bin and clean it.

Cause

Foreign substances are on the filter.

Solution
  • The filter may emit an odour if it has not been cleaned for a long time. Clean the pre-filter or exhaust filter regularly.

Cause

The pre-filter or exhaust filter was assembled while damp or wet.

Solution
  • Wash the pre-filter or exhaust filter with running water. To avoid odour, allow the pre-filter or exhaust filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.