Normal Operating Sounds of the Product

Sound of windThe volume of sound changes according to the angle of the louver.'Buzzing' and 'grr-grr' (grinding) soundsSound may be heard until the circulation of the refrigerant stabilizes.High frequency soundThe sound from the inverter compressor is a normal sound that occurs during operation.'Clack' sounds (part expansion sound)When operating the dehumidifier, the sound is temporary due to temperature changes in the components and disappears after a certain period of time.

Operation

Call the service immediately in the following situations.Power cord is too hot or damaged.Error code is generated by self diagnosis.Water overflow even if the water tank is full.The appliance does not operate.Is the power plug disconnected?Connect it to an outlet correctly.Did the electricity get cut off?Check the power to other products in the house.Is the water tank correctly installed?Install the water tank correctly.Is the Bucket Full indicator lamp on?Empty the water tank.Is the display showing dF?Press the Start/Stop button when Auto Defrost ends.Is the desired humidity set higher than the room humidity?Lower the desired humidity to below the room humidity.There is little dehumidification.Is only the ionizer function working?Select Smart Dehumidification / Jet Dehumidification mode.Is the room temperature or humidity too low?Check the desired humidity.Use Laundry Dehumidification mode.It is normal for less dehumidification to take place in the winter and in dry areas.Is the air inlet or outlet blocked?Remove the obstruction.Clean the filter.Humidity does not seem to decrease much even though the product is running in dehumidification mode.Is the door/window open?Close the door/window.Is the room too big?Use the dehumidifier in an adequately sized room.Is there an object generating steam nearby?Do not use the dehumidifier together with other appliances.The humidity reading on the status display is incorrect.Is the dehumidifier obstructed in any way?Keep the dehumidifier away from walls etc.Is the dehumidifier far away from the place you are trying to dehumidify?The status display shows the humidity level in its current position, which may be different from the level in other positions.It is taking a long time to dry laundry.Is the dry air reaching the laundry?Move the dehumidifier closer to the laundry.Are you trying to dry the laundry in a large room?Use the dehumidifier in an adequately sized room.Are you trying to dry too much laundry?Reduce the amount of laundry.I just removed the water tank and water is dripping from within the dehumidifier.Did you remove the water tank while the dehumidifier was running?Remove the water tank when the Bucket Full indicator is lit.

LG ThinQ

The product and the smartphone cannot be connected through Wi-Fi.Is the Wi-Fi password used to connect to the smartphone correct?Press the Settings button on your smartphone, and then find your Wi-Fi in the network list. Press and hold the button to select [Clear Network], and then proceed with product registration again from the beginning.Is your smartphone using mobile data rather than Wi-Fi?In the smartphone's settings, turn off Mobile Data, turn on Wi-Fi, and then register the product.Does the name (ID) of the wireless router contain special characters?Set the name (ID) of the wireless router as a combination of numbers and English letters. Wi-Fi connection may be difficult if you enter special characters.Is the frequency of the wireless router not 2.4 GHz?When connecting the product via Wi-Fi, only a 2.4 GHz network can be used. Set the wireless router to 2.4 GHz and then connect. To check the frequency of your wireless router, contact your Internet carrier or router manufacturer.Are the product and the wireless router too far apart?If the distance between the product and the wireless router is too great, the wireless signal may be weak, and the connection may not be smooth. Move the wireless router closer to the product.