Call the service immediately in the following situations.
Power cord is too hot or damaged.
Error code is generated by self diagnosis.
Water overflow even if the water tank is full.
The appliance does not operate.
Is the power plug disconnected?
Connect it to an outlet correctly.
Did the electricity get cut off?
Check the power to other products in the house.
Is the water tank correctly installed?
Install the water tank correctly.
Is the Bucket Full indicator lamp on?
Empty the water tank.
Is the display showing dF?
Press the Start/Stop button when Auto Defrost ends.
Is the desired humidity set higher than the room humidity?
Lower the desired humidity to below the room humidity.
There is little dehumidification.
Is only the ionizer function working?
Select Smart Dehumidification / Jet Dehumidification mode.
Is the room temperature or humidity too low?
Check the desired humidity.
Use Laundry Dehumidification mode.
It is normal for less dehumidification to take place in the winter and in dry areas.
Is the air inlet or outlet blocked?
Remove the obstruction.
Clean the filter.
Humidity does not seem to decrease much even though the product is running in dehumidification mode.
Is the door/window open?
Close the door/window.
Is the room too big?
Use the dehumidifier in an adequately sized room.
Is there an object generating steam nearby?
Do not use the dehumidifier together with other appliances.
The humidity reading on the status display is incorrect.
Is the dehumidifier obstructed in any way?
Keep the dehumidifier away from walls etc.
Is the dehumidifier far away from the place you are trying to dehumidify?
The status display shows the humidity level in its current position, which may be different from the level in other positions.
It is taking a long time to dry laundry.
Is the dry air reaching the laundry?
Move the dehumidifier closer to the laundry.
Are you trying to dry the laundry in a large room?
Use the dehumidifier in an adequately sized room.
Are you trying to dry too much laundry?
Reduce the amount of laundry.
I just removed the water tank and water is dripping from within the dehumidifier.
Did you remove the water tank while the dehumidifier was running?
Remove the water tank when the Bucket Full indicator is lit.