Cooking

Oven will not workPlug on appliance is not completely inserted in the electrical outlet.Make sure electrical plug is plugged into a live, properly grounded outlet.A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.Oven controls improperly set.See the "Operating the Oven" section in the Operation chapter.Oven too hot.Allow the oven to cool to below locking temperature.Steam is exhausted through the oven vent.Cooking foods with high moisture produces steam.This is normal.Appliance does not operate.Cord is not plugged in correctly.Make sure cord is plugged correctly into outlet. Check circuit breakers.Service wiring is not complete.Contact your electrician for assistance.Power outage.Check house lights to be sure. Call your local electric company for service.Oven smokes excessively during broiling.Control not set properly.Follow instructions under Setting Oven Controls.Meat too close to the element.Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing.Meat not properly prepared.Remove excess fat from meat. Cut remaining fatty edges to prevent curling.Insert on broiler pan wrong side up and grease not draining.Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip into the pan.Grease has built up on oven surfaces. Old grease or food spatters cause excessive smoking.Regular cleaning is necessary when broiling frequently.Food does not bake or roast properlyOven controls improperly set.See the "Operating the Oven" section in the Operation chapter.Rack position is incorrect or the rack is not level.See the "Operating the Oven" section in the Operation chapter.Incorrect cookware or cookware of improper size being used.See the "Operating the Oven" section in the Operation chapter.Oven sensor needs to be adjusted.See the "Adjusting the Oven Temperature" section in the Operation chapter.Food does not broil properlyOven controls improperly set.Make sure you select the Broil mode properly.Improper rack position being used.See the Broiling Guide.Cookware not suited for broiling.Use broiling pan and grid.Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.See the "Operating the Oven" section in the Operation chapter.In some areas the power voltage may be low.Preheat the broil element for 5-7 minutes. See the Broiling Guide.Oven temperature too hot or too coldOven sensor needs to be adjusted.See the "Temperature Adjustment" section in the Operation chapter.Excessive smoking during a Self Clean cycleExcessive soil.Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the Self Clean mode is cancelled. Wipe up the excess soil and reset the self clean.Burning or oily odor emitting from the ventThis is normal in a new oven.This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 hours. See the Self Clean section. (On some models)Moisture collects on oven window or steam comes from oven ventThis happens when cooking foods high in moisture.This is normal.A very wet cloth was used when cleaning the window.Do not use too much water when cleaning the window.Warm air venting into kitchen after oven has been turned off.Warm air exhaust is needed to maintain and cool down oven temperatures. It turns off automatically when the heat cools to a safe temperature.This is normal.

Parts & Features

Oven control beeps and displays any F code error.Electronic control has detected a fault condition.Turn off the oven function you are using to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number and call for service.[Case 1]Code: F-3Cause: Key short error[Case 2]Code: F-9Cause: Oven not heatingDisplayed colon in the clock is flashing.This means that the product has just been plugged in, or that it has experienced a power interruption.This is normal. Reset the clock or press any button to stop the flashing.CLEAN and door flash in the display.The Self Clean cycle has been selected, but the door is not closed.Close the oven door. Loc is on in the display when you want to cook.The oven is locked because of the Control Lock feature.Deactivate the Control Lock feature.Oven light does not work.It is time to replace the lamp or the lamp is loose.Replace or tighten lamp. See Changing the Oven Light section in this Owner’s Manual.Convection fan stops. (During Conv.Bake mode)Convection fan stops during a convection bake cycle. It is done to allow for more even heating during the cycle.This is not a failure of the appliance and should be considered normal operation.Fan operation (During Bake mode)This is to ensure even baking results.It is normal for the fan to operate periodically throughout a normal bake cycle in the oven.Oven will not Self Clean.The oven temperature is too high to set a Self Clean operation.Allow the oven to cool and reset the controls.Oven controls improperly set.See the Self Clean section.A Self Clean cycle cannot be started if the oven Control Lock feature is active.See the Changing Settings section.Oven door does not open after a Self Clean cycle.Oven is too hot.Allow the oven to cool below locking temperature.The control and door may be locked.Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The door can be opened when the lock k is no longer displayed.The oven is not clean after a Self Clean cycle.Oven controls not properly set.See the Self Clean section.Oven was heavily soiled.Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to Self Clean again or for a longer period of time.Oven racks are difficult to slide.The shiny, silver-colored racks were cleaned in a Self Clean cycle.Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel.

Noises

“Crackling” or “popping” soundThis is the sound of the metal heating and cooling during both the cooking and Self Clean functions.This is normal.Fan noiseA convection fan may automatically turn on and off.This is normal.

Wi-Fi

Trouble connecting appliance and smartphone to Wi-Fi networkThe password for the Wi-Fi network was entered incorrectly.Delete your home Wi-Fi network and begin the connection process again.Mobile data for your smartphone is turned on.Turn off the Mobile data on your smartphone before connecting the appliance.The wireless network name (SSID) is set incorrectly.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)The router frequency is not 2.4 GHz.Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.The appliance and the router are too far apart.If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones).Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name.If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance.