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Parts & Features

Range is not level.

Cause

Poor installation.

Solution

  • Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level.

  • Be sure floor is level and strong and stable enough to adequately support range.

  • If floor is sagging or sloping, contact a carpenter to correct the situation.

Cause

Kitchen cabinet alignment may make range appear unlevel.

Solution

  • Be sure cabinets are square and have sufficient room for range clearance.

Cannot move appliance easily. Appliance must be accessible for service.

Cause

Cabinets not square or are built in too tightly.

Solution

  • Contact builder or installer to make appliance accessible.

Cause

Carpet interferes with range.

Solution

  • Provide sufficient space so range can be lifted over carpet.

Cause

Anti-tip device engaged.

Solution

  • Uninstall the anti-tip device to move the range. Reengage the anti-tip device after pulling the range out for cleaning, service, or any other reason.

Surface units will not maintain a rolling boil or cooking is not fast enough.

Cause

Improper cookware being used.

Solution

  • Use pans which are flat and match the diameter of the surface unit selected.

Cause

In some areas, the power(voltage) may be low.

Solution

  • Cover pan with a lid until desired heat is obtained.

Surface units do not work properly.

Cause

A fuse in your home may be blown or the circuit breaker tripped.

Solution

  • Replace the fuse or reset the circuit breaker.

Cause

Cooktop controls improperly set.

Solution

  • Check to see the correct control is set for the surface unit you are using.

Surface unit stops glowing when changed to a lower setting.

Cause

The unit is still on and hot.

Solution

  • This is normal.

Areas of discoloration on the cooktop

Cause

Food spillovers not cleaned before next use.

Solution

  • See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.

Cause

Hot surface on a model with a light-colored cooktop.

Solution

  • This is normal.The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.

Frequent cycling on and off of surface units

Cause

The element will cycle on and off to maintain the heat setting.

Solution

  • This is normal.

Scratches or abrasions on cooktop surface

Cause

Coarse particles such as salt or sand between cooktop and utensils can cause scratches.

Solution

  • Be sure the cooktop surface and bottoms of utensils are clean before using. Small scratches do not affect cooking and will become less visible with time.

Cause

Cleaning materials not recommended for glass-ceramic cooktop have been used.

Solution

  • See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.

Cause

Cookware with rough bottom has been used.

Solution

  • Use smooth, flat-bottomed cookware.

Metal marks

Cause

Scraping of metal utensils on cooktop surface.

Solution

  • Do not slide metal utensils on cooktop surface. Use a glass-ceramic cooktop cleaning creme to remove the marks. See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.

Brown streaks or specks

Cause

Boilovers are cooked onto surface.

Solution

  • Use a blade scraper to remove soil. See the "Glass-Ceramic Cooktop" section in the MAINTENANCE chapter.

Areas of discoloration on cooktop

Cause

Mineral deposits from water and food.

Solution

  • Remove using a glass-ceramic cooktop cleaning creme. Use cookware with clean, dry bottoms.

Oven control beeps and displays any F code error.

Cause

Electronic control has detected a fault condition.

Solution

  • Turn off the oven function you are using to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number and contact a service agent.

    • [Case 1]

      Code: F-3

      Cause: Key short error

    • [Case 2]

      Code: F-9

      Cause: Oven not heating

Oven control displays Sb/5b/S6/56 error code.

Cause

This code is not an error code. It indicates that the product's Sabbath mode sb is activated.

Solution

  • See the "Using the Sabbath Mode" section in the Operation chapter.

Displayed colon in the clock is flashing

Cause

This means that the product has just been plugged in, or that it has experienced a power interruption.

Solution

  • This is normal. Reset the clock or press any button to stop the flashing.

CLEAN and door flash in the display (On some models)

Cause

The Self Clean cycle has been selected, but the door is not closed.

Solution

  • Close the oven door.

Loc is on in the display when you want to cook (On some models)

Cause

The oven is locked because of the Control Lock / Lockout feature.

Solution

  • Deactivate the Control Lock / Lockout feature.

Oven light does not work.

Cause

It is time to replace the lamp or the lamp is loose.

Solution

  • Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.

Convection fan stops. (During Conv.Bake mode)

Cause

Convection fan stops during a convection bake cycle. It is done to allow for more even heating during the cycle.

Solution

  • This is not a failure of the range and should be considered normal operation.

Fan operation (During Bake mode)

Cause

This is to ensure even baking results.

Solution

  • It is normal for the fan to operate periodically throughout a normal bake cycle in the oven.

Oven will not Self Clean. (On some models)

Cause

The oven temperature is too high to set a Self Clean operation.

Solution

  • Allow the range to cool and reset the controls.

Cause

Oven controls improperly set.

Solution

  • See the Self Clean section.

Cause

A Self Clean cycle cannot be started if the oven Control Lock / Lockout feature is active.

Solution

  • See the "Control Lock / Lockout" in "Changing Oven Settings" section.

Oven door does not open after a Self Clean cycle (On some models)

Cause

Oven is too hot.

Solution

  • Allow the oven to cool below locking temperature.

Cause

The control and door may be locked.

Solution

  • Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The door can be opened when the lock k is no longer displayed.

The oven is not clean after a Self Clean cycle (On some models)

Cause

Oven controls not properly set.

Solution

  • See the Self Clean section.

Cause

Oven was heavily soiled.

Solution

  • Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to Self Clean again or for a longer period of time.

Oven racks are difficult to slide (On some models)

Cause

The shiny, silver-colored racks were cleaned in a Self Clean cycle.

Solution

  • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel.