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Ice & Water

The automatic icemaker does not produce ice or produces a small amount of ice.

Cause

Did you install the appliance recently?

Solution

  • The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed.

Cause

Have you dispensed a large amount of ice recently?

Solution

  • It takes approximately 24 hours to produce more ice in the automatic icemaker. Please wait.

Cause

Did you set the icemaker button on the control panel to Off?

Solution

  • Press the Ice On button to turn off the Ice On icon.

    The icemaker produces ice normally when approximately 48 hours have passed after turning off the Ice On icon.

Cause

Is the temperature of the freezer compartment set too high?

Solution

  • If the set temperature is too warm, ice will be produced slowly or not at all. Set the Freezer temperature to -18 °C for normal operation of the automatic icemaker.

Cause

Have you been opening the appliance door frequently?

Solution

  • If you open the appliance door frequently, cold air will escape, lowering the speed of ice production. Do not open and close the appliance door frequently.

Cause

Is the appliance door completely closed?

Solution

  • If the appliance door is not completely closed, the temperature of the freezer compartment will increase, slowing down the ice production speed. Close the appliance door completely.

Ice is not dispensed.

Cause

Unable to hear the sound of ice coming out?

Solution

  • In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice.

Cause

Is the ice path blocked? (You can check the ice passage by separating the ice bin.)

Solution

  • Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly.

Water does not come out.

Cause

The water dispenser tank may be empty. (Non plumbed models only)

Solution

  • Fill the water dispenser tank.

Water tastes strange.

Cause

Is the taste of water different when comparing it with the taste of water from the previous water purifier?

Solution

  • Has the purified water or cold water not been used for an extended period of time?

Cause

Has the purified water or cold water not been used for an extended period of time?

Solution

  • The taste of old water may change due to bacterial growth. Use the product after dispensing and discharging approximately 5 litres (approximately three minutes) from the water dispenser.