Microsoft Edge Compatibility Setting

If you experience problems with Microsoft Edge, change your web browser setting as follows.

Tip:

Despite the methods below, problems may persist in some sites.

For problems related to internet banking or shopping malls, contact the site's customer service centre.

For some websites (public institutions, financial websites, etc.) and applications that use ActiveX, we recommend that you install and use an ActiveX-enabled web browser separately.

Windows 11 does not support Internet Explorer.

Configuring Compatibility View

Set Internet Explorer compatibilities in Microsoft Edge as follows.

  1. Run [Microsoft Edge] and select the [Settings and more] icon > [Settings].

  2. In [Default browser], set [Allow sites to be reloaded in Internet Explorer mode (IE mode)] to [Allow].

    Internet Explorer Mode Setting Screen
  3. Select [Restart] and start Microsoft Edge again.

    Internet Explorer Mode Setting Screen
  4. After accessing the website to be compatible with Internet Explorer, select the [Settings and more] icon > [Reload in Internet Explorer mode].

    Internet Explorer Mode Setting Screen
  5. The Internet Explorer icon is displayed next to the address window, and you can use the website in the Internet Explorer mode.

    Tip:

    If you want to use the site in the Internet Explorer mode continuously, click the Internet Explorer icon > Set [Open this page in Internet Explorer mode next time] to [On] and select [Done].

    Internet Explorer Mode Setting Screen