Top burners do not light or do not burn evenly.
The electrical plug is not inserted properly.
Make sure that the electrical plug is inserted into a live, properly grounded outlet.
Electrode area is not clean.
Remove the burners and clean them. Check the electrode area for burnt on food or grease. See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.
Burner parts are not installed properly.
Make sure that the burner parts are installed correctly. See "Removing and Replacing the Gas Surface Burners" in the MAINTENANCE chapter.
Burners are not lighting properly after cleaning the cooktop surface.
Burner heads and caps are not completely dry or properly positioned.
Make sure that the burner heads and caps are completely dry and properly positioned.
Burner flames are very large or yellow.
It may be due to improper installation or setting.
If the range is connected to LP gas, contact the technician who installed your range or made the conversion.
Surface burners light but the oven does not.
Shut-off valve is not fully open.
Make sure that the oven gas shut-off valve, located behind the range, is fully open.
Food does not bake or roast properly
Oven controls improperly set.
See the "Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
See the "Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
See the "Oven" section in the Operation chapter.
Oven thermostat needs to be adjusted.
See the "Calibrating the Oven Temperature" section in the Operation chapter.
The Clock is not set correctly.
See "Changing Oven Settings" in the OPERATION chapter.
Aluminum foil used improperly in the oven.
See "Using Oven Racks" in Oven section.
Food does not broil properly
Oven controls improperly set.
Make sure you select the Broil mode properly.
Improper rack position being used.
See the Broiling Guide.
Cookware not suited for broiling.
Use broiling pan and grid.
The oven door is not closed.
See "Broil" in the OPERATION chapter.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
See the "Oven" section in the Operation chapter.
Oven temperature too hot or too cold
Oven sensor needs to be adjusted.
See the "Calibrating the Oven Temperature" section in the Operation chapter.
Excessive smoking during a Self Clean cycle (On some models)
Excessive soil.
Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the Self Clean mode is cancelled. Wipe up the excess soil and reset the clean.
Burning or oily odor emitting from the vent
This is normal in a new oven.
This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 hours. See the Self Clean section. (On some models)
Oven will not work
Plug on range is not completely inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
See the "Oven" section in the Operation chapter.
Oven too hot.
Allow the oven to cool to below locking temperature.
Steam is exhausted through the oven vent.
Cooking foods with high moisture produces steam.
This is normal.
Appliance does not operate.
Cord is not plugged in correctly.
Make sure cord is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete.
Contact your electrician for assistance.
Power outage.
Check house lights to be sure. Call your local electric company for service.
Oven smokes excessively during broiling.
Control not set properly.
Follow instructions under Setting Oven Controls.
Meat too close to the element.
Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing.
Meat not properly prepared.
Remove excess fat from meat. Cut remaining fatty edges to prevent curling.
Insert on broiler pan wrong side up and grease not draining.
Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip into the pan.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive smoking.
Regular cleaning is necessary when broiling frequently.
Moisture collects on oven window or steam comes from oven vent
This happens when cooking foods high in moisture.
This is normal.
Excessive moisture was used when cleaning the window.
Do not use excessive moisture when cleaning the window.