Top > TROUBLESHOOTING > Before Calling for Service > Operation

Operation

Microwave oven does not start

Power cord is unplugged, door is open, or cooking time has not been set.

  • Plug in power cord.

  • Close oven door.

  • Set cooking time.

Arcing or Sparking

Cookware is not microwave safe, or the oven is being operated while it is empty.

  • Use microwave-safe utensils. When in doubt, test utensils before use.

  • Do not operate oven while it is empty.

Incorrect Time of Day

Power is interruption.

  • Reset the time. See Setting the Clock section to reset time of day.

Unevenly Cooked Foods

Cookware is not microwave safe, or cook settings were wrong.

  • Test cookware to make sure it is microwave safe.

  • Do not cook without the glass tray.

  • Turn or stir food while cooking.

  • Defrost food completely before cooking.

  • Use correct cook time and power level.

Overcooked Foods

Cooking settings and methods are wrong.

  • Change cook time or power level.

Undercooked Foods

Cookware is not microwave safe, or cook settings were wrong.

  • Test that cookware is microwave safe.

  • Defrost food completely before cooking.

  • Change cook time or power level.

  • Make sure that ventilation ports are not blocked.

Improper Defrosting

Cookware is not microwave safe, or cook settings were wrong.

  • Test that cookware is microwave safe.

  • Change defrost time or weight.

  • Turn or stir food during defrost cycle.