Rattling and clanking noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.
Thumping sound
Heavy clothes may produce a thumping sound. This is usually normal.
If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes.
The clothes may be out of balance.
Pause the programme and redistribute the clothes after the door unlocks.
Vibrating noise
Package materials are not removed.
Remove package materials.
The clothes may be unevenly distributed in the drum.
Pause the programme and redistribute the clothes after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
See the Levelling the Appliance instruction to adjust the levelling of the appliance.
Floor not rigid enough.
Check if the floor is sold and does not flex. See the Installation Place Requirements to select the proper location.