Water is leaking.
House drain pipes are clogged.
Unclog waste pipes. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged drain hose.
Clean and straighten the drain hose. Check and clean the drain filter regularly.
Drain pump filter cap is not fitted correctly.
Refit the drain pump filter.
Appliance does not operate.
Control panel has powered off due to inactivity.
This is normal. Press the Power button to turn the appliance on.
Appliance is unplugged.
Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
Turn the water supply tap completely.
Controls are not set properly.
Make sure that the programme is correctly set. Close the door and press the Start/Pause button.
Door is open.
Close the door and make sure that nothing is caught under the door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored.
Control needs to be reset.
Press the Power button, then reselect the desired programme and press the Start/Pause button.
Start/Pause was not pressed after a programme was set.
Press the Power button, then reselect the desired programme and press the Start/Pause button. The appliance is turned off if the Start/Pause button is not pressed within a certain time.
Extremely low water pressure.
Check another tap in the house to make sure that household water pressure is adequate.
Appliance is heating the water or making steam.
The drum may stop operating temporarily during certain cycles, while water is safely heated to a set temperature.
Appliance stops for a few minutes and then restarts.
A motor protection device has been activated to prevent overheating of the motor.
This is normal. If the motor protection device is activated, the appliance will stop for a few minutes and then start again.
Buttons may not function properly.
The Child Lock option is activated.
Deactivate the Child Lock option if necessary.
Door does not open.
The door cannot be opened for safety reasons once the appliance starts.
This is normal. You can safely open the door after H/Ã turns off.
Appliance is not filling properly.
Inlet filter clogged.
Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
Check supply hose connections.
Appliance does not drain water.
Kinked drain hose.
Ensure that the drain hose is not kinked.
Drain located higher than 1 m above the floor.
Make sure that the drain hose is no higher than 1 m above the bottom of the appliance.
Detergent is not dispensed completely or not dispensed at all.
Too much detergent is used.
Follow the guidelines provided by the detergent manufacturer.
Drain Pump Filter may be blocked.
Clean the Drain filter.
Cycle time is longer than usual.
The load is too small.
Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
Manually redistribute the load if articles have become tangled.
Cycle end is delayed.
Unbalance is detected or suds removing programme is on.
This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary.