Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
Plug the power plug into the outlet properly.
Place the mouthpiece of your smartphone close to the appliance.
Press and hold the Clear button on the remote control for 5 seconds or longer.
Keep the smartphone in place until the data transfer has finished. The time remaining for data transfer is displayed.
After the data transfer is complete, the diagnosis will be displayed in the application.
For best results, do not move the phone while the tones are being transmitted.
Be sure to keep ambient noise to a minimum or the phone may not correctly receive the buzzer beeps from the indoor unit.