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Parts and Features

The manufacturer will decline all responsibility if the recommendations and instructions regarding installation, maintenance and use are not observed and respected when using the appliance.

Light on, but motor does not work

Cause

The motor is blocked.

Solution
  • Call for service.

Cause

The internal wiring of motor is cut off/disconnected. An unpleasant smell may be produced.

Solution
  • Call for service.

Both light and motor do not work

Cause

Apart from the possibilities mentioned above, check the following:

Light is damaged.

Solution
  • Call for service.

Vibration

Cause

The motor, if damaged, can cause vibration.

Solution
  • Call for service.

Cause

The motor is not tightly fastened.

Solution
  • Call for service.

Cause

The appliance is not securely fixed.

Solution
  • Fixed the appliance securely.

Insufficient suction

Cause

The distance between the appliance and the cooker top is too great.

Solution
  • Readjust the distance.

Cause

Too much ventilation from open doors or windows.

Solution
  • Close some doors / windows.

The appliance is not level

Cause

The fixing screws are not tight enough.

Solution
  • Tighten the fixing screws and ensure that the appliance is horizontal.

Cause

The hanging screws are not tight enough.

Solution
  • Tighten the hanging screws and ensure that the appliance is horizontal.