Odor

A strange odor comes out from the air outlet as well as the filter.

Cause

Appliance is new.

Solution

The odor of activated charcoal is not harmful. This is similar to the odor you may experience in a brand new car. The odor should dissipate after 1-2 weeks of use.

Cause

The appliance is located in an area with a lot of smoke or odors.

Solution

In areas with a lot of smoke or odors, the lifespan of the filters may be greatly decreased. For best results, ventilate the room first, then use the appliance.

Cause

The odor is coming from the filter.

Solution

Replace the filter. The filter replacement frequency may differ depending on the usage environment.

Cause

The appliance is located in an area with a lot of strong odors.

Solution

If the appliance is used near where you cook or broil fish or meat, the lifespan of the filters will be greatly decreased.
For best results, ventilate the area first by opening a window or using a vent hood. Use the appliance only to minimize odors left after ventilating the area.