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Parts & Features

Doors will not close correctly or pop open.

Food packages are blocking the door open.

  • Rearrange food containers to clear the door and door shelves.

Crisper cover, pans, shelves, door bins, or baskets are out of position.

  • Push bins all the way in and put pans, shelves and baskets into their correct positions. See the Operation section for more information.

Refrigerator is not leveled properly.

  • See Leveling in the Installation section.

Doors are difficult to open.

The gaskets are dirty or sticky.

  • Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

Door was recently closed.

  • When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Appliance wobbles or seems unstable

Leveling legs are not adjusted properly.

  • See Leveling in the Installation section.

Floor is not level.

  • It may be necessary to add shims under the leveling legs or rollers to complete installation.

Lights do not work.

LED interior lighting failure.

  • The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician.

The interior of the appliance is covered with dust or soot.

The appliance is located near a fire source, such as a fireplace, chimney, or candle.

  • Make sure that the appliance is not located near a fire source, such as a fireplace, chimney or candle.