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Customer Care and Service

Contact an LG Electronics customer information centre.

  • To find information on LG authorized service centre, visit our website at www.lg.com.

  • Only qualified service personnel from LG authorized service centre should disassemble, repair, or modify the appliance.

  • The minimum warranty period of this refrigerating appliance is 12 months.

  • Spare parts referenced in Regulation 01.12.2023 № 1263 are available for 7 years (only door gaskets are available for 10 years).

  • To purchase spare parts, contact an LG Electronics customer information centre or our website at www.lg.com.

Note
  • Regulation 01.12.2023 № 1263 is related to the Energy Efficiency classes by Regulation 08.09.2023 № 796.

  • For more information about the energy efficiency of the appliance, visit www.lg.com and search using the model name.

  • The model name can be found on the rating label of the appliance.

  • This product contains a light source of energy efficiency class G.