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Parts and Features

Not ignited.

Cause

No spark

Solution

  • Check the electricity supply.

Cause

The burner lid is badly assembled.

Solution

  • Assemble the lid correctly.

Cause

The gas supply is closed.

Solution

  • Open the gas supply completely.

Badly ignited.

Cause

The gas supply is not completely open.

Solution

  • Open the gas supply completely.

Cause

The burner lid is badly assembled.

Solution

  • Assemble the lid correctly.

Cause

The ignition plug is contaminated with alien substance.

Solution

  • Wipe alien substance with a dry cloth.

Cause

The burners are wet.

Solution

  • Dry the burners lids carefully.

Cause

The holes in the flame spreader are clogged.

Solution

  • Clean the flame spreader.

Noise made when combusted and ignited.

Cause

The burner lid is badly assembled.

Solution

  • Assemble the burner lid correctly.

Flame goes out when in use.

Cause

The flame supervision device is contaminated with alien substance.

Solution

  • Clean the flame supervision device.

Cause

Product being cooked has boiled over and extinguished the flame.

Solution

  • Turn off burner knob. Wait one minute and reignite zone.

Cause

A strong draught may have blown the flame out.

Solution

  • Please turn off zone and check cooking area for draught such as open windows. Wait one minute and reignite zone.

Yellow flame

Cause

The holes in the flame spreader are clogged.

Solution

  • Clean the flame spreader.

Cause

Different gas is used.

Solution

  • Check the gas used.

Unstable flame

Cause

The burner lid is badly assembled.

Solution

  • Assemble the burner lid correctly.

Gas Smell

Cause

Gas leakage

Solution

  • Stop using the product and close the middle valve. Open the window to ventilate. Contact our service center by using a phone outside.