Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues

Follow the instructions below to use the audible diagnosis method.Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.Press the POWER button to turn on the appliance.Do not press any other buttons.Place the mouthpiece of your smartphone in front of the display located on the control panel.Press and hold the Downloaded button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.After the data transfer is complete, the diagnosis will be displayed in the application.For best results, do not move the smartphone while the tones are being transmitted.