Call the service immediately in the following situations.
Power cord is too hot or damaged.
Error code is generated by smart diagnosis.
Dehumidification continued even after the bucket was full.
The appliance does not operate.
Is the power plug disconnected?
Connect it to an outlet correctly.
Did the electricity get cut off?
Check the power to other products in the house.
Is the bucket correctly installed?
Install the bucket correctly.
Is the Bucket indicator light up?
Empty the bucket.
Is the status display showing dF?
Defrost operation is in progress. Please select a mode once the defrost is complete.
Is the desired humidity set higher than the room humidity?
Lower the desired humidity to below the room humidity.
There is little dehumidification.
Is the room temperature or humidity too low?
Check the target humidity.
Use Laundry mode.
It is normal for less dehumidification to take place in the winter and in dry areas.
Is the air inlet or outlet blocked?
Remove the obstruction.
Clean the filter.
Humidity does not seem to decrease much even though the product is running in dehumidification mode.
Is the door/window open?
Close the door/window.
Is the room too big?
Use the dehumidifier in an adequately sized room.
Is there an object generating steam nearby?
Do not use the dehumidifier together with other appliances.
The humidity reading on the status display is incorrect.
Is the dehumidifier clogged in any way?
Keep the dehumidifier away from walls etc.
Is the dehumidifier far away from the place you are trying to dehumidify?
The dehumidifier`s display shows the humidity level in its current position, which may be different from the level in other positions.
It is taking a long time to dry laundry.
Is the dry air reaching the laundry?
Move the dehumidifier closer to the laundry.
Are you trying to dry the laundry in a large room?
Use the dehumidifier in an adequately sized room.
Are you trying to dry too much laundry?
Reduce the amount of laundry.
I just removed the bucket and water is dripping from within the dehumidifier.
Did you remove the bucket while the dehumidifier was running?
Remove the bucket when the Bucket indicator lights up.
The extension hose is not connected.
Is the extension hose adapter connected to the product?
Check the extension hose adapter is connected.