Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
Open the fridge door.
Hold the phone on the upper right speaker hole.
Press and hold the Express Freeze button for three seconds or longer while holding your phone to the speaker until the data transfer is complete.
After the data transfer is complete, the diagnosis will be displayed in the application.
Note
For best results, do not move the phone while the tones are being transmitted.