Water

Water tastes strange.Have you left the water purifier for a period of 2 or more days without using it?The taste of water may change as it ages. Use the water purifier after discharging the tank one time. In case issue persists please contact LG customer care service. Have you installed the appliance long ago or not changed filter for a long period?If the filter is not replaced regularly, the water quality of the appliance will deteriorate. Replace a new water filter.Fine particles occur in the filtered water.Did water bubbles form?Water bubbles may form in the draining process. It is safe for you to drink.If fine particles exist continuously after you receive water from the water purifier and several minutes have passed, cut off the tap water supply and power supply and contact LG customer care service.

Dispensing

Water does not dispense.Did you shut off the valve located at the connection to the water source?Open the valve.Did you unplug the power plug from the outlet socket?Plug the power plug into the outlet socket correctly.Did you miss the filter replacement period?Request for filter replacement.Does water not come out when you press the dispense lever? Contact LG customer care service.The purification amount has reduced suddenly. Is it time to replace the filter?Request for filter replacement.Is the water supply valve closed?Open the water supply valve.

Noises

The appliance is noisy and generates abnormal sounds.Is the appliance installed on a weak floor or improperly levelled?Install the appliance on a solid and flat area.Does the rear of the appliance touch the wall?Adjust the installation position to allow enough clearance around the appliance.Is there an object on top of the appliance?Remove the object on top of the appliance.Is the water pressure high?You may hear a valve operating sound when starting or ending water dispense. This is normal.