LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.Download new and speical programmes that are not included in the standard programmes on the appliance.Appliances that have been successfully registered can download a variety of specialty programmes specific to the appliance.Once programme download is completed in the appliance, the appliance keeps the downloaded programme until a new programme is downloaded.Only one downloaded cycle can be stored on the appliance at a time.When the programme is complete or the appliance has problems, you have the option of receiving push notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off.This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.If you change your wireless router, Internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.The application is subject to change for appliance improvement purposes without notice to users.Functions may vary by model.

Before Using LG ThinQ Application

Check the distance between the appliance and the wireless router (Wi-Fi network).If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.Turn off the Mobile data or Cellular Data on your smartphone.Connect your smartphone to the wireless router.To verify the Wi-Fi connection, check that Wi-Fi or f icon on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The Wi-Fi connection may not connect or may be interrupted because of the home network environment.The network connection may not work properly depending on the Internet service provider.The surrounding wireless environment can make the wireless network service run slowly.The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.

Using the Appliance Remotely

Use a smartphone to control your appliance remotely. You can also monitor your programme operation so you know how much time is left in the programme.Put the clothes into the appliance.Touch the Power button.Touch and hold the Refresh button for 3 seconds to enable the remote control function.Start a programme from the LG ThinQ application on your smartphone.Once this function is enabled, you can only start a programme from the LG ThinQ smartphone application. If the programme is not started, the appliance will wait to start the programme until it is turned off remotely from the application or this function is disabled.If the door has been opened, you can not start a programme remotely.When the function is activated, press and hold the Refresh button for 3 seconds.To operate a downloaded programme on the appliance, touch the Special Care button on the appliance repeatedly until the Downloaded setting is lit up.Only one downloaded programme can be stored on the appliance at a time.The default downloaded programme is Coat Warm-up, a ten minute programme which takes the chill out of clothes and outerwear. Perfect for winter weather.

Wireless Communication Notice

This equipment is not entitled to protection against harmful interference and must not cause interference in duly authorized systems.For further information, please refer to the Anatel website : https://www.gov.br/anatel/pt-br

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms and copyright notices, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you for a charge covering the cost of performing such distribution upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.