LG ThinQ Application Features

MonitoringCheck the current status, cycle, options, running time and cycle end time for the appliance on a single screen.Download CycleYou can download new and specialized cycles that are not included in the standard cycles on the appliance. Connect the appliance to the app to download a variety of specialty cycles specific to the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.Only one downloaded cycle can be stored on the appliance at a time.Machine Clean CoachThis function shows how many cycles remain before running the Machine Clean cycle.Smart DiagnosisThis function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.SettingsSet the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal Level and Clean Indicator Light.When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.Push AlertsTurn on the Push Alerts to receive appliance status notifications.The notifications are triggered even if the LG ThinQ application is off.If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Installing LG ThinQ Application and Connecting an LG Appliance

Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.Search for and install the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone.Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in.Touch the add (~) button on the LG ThinQ application to connect your LG appliance. Follow the instructions in the application to complete the process.To verify the Wi-Fi connection, check that the f icon on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.The surrounding wireless environment can make the wireless network service run slowly.If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The network connection may not work properly depending on the Internet service provider.The Wi-Fi may not connect or the connection may be interrupted because of the home network environment.If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.

Wireless LAN Module Specifications

Frequency Range2412 MHz - 2462 MHzOutput Power (Max)< 30 dBm

FCC Notice

The following notice covers the transmitter modulecontained in this product.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference and(2) This device must accept any interference received, including interference that may cause undesired operation.Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Industry Canada Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.