Removing the Snap-In Gliding Upper Rack
These instructions are for models with snap-in rack supports rather than wheeled rack supports.
The snap-in upper rack should only be removed for servicing. If you need to remove the rack, wear gloves and handle the screwdriver carefully to avoid personal injury or damage to the dishwasher.
Pull the upper rack out until it stops. Remove any contents from the rack.
To remove the front rack supports from the rails, push the front hooks open with a flat-blade screwdriver while pulling the front of the rack up to snap the front rack support out of the hooks. Repeat to snap the front support out on the opposite side.
To remove the back rack supports from the rails, hold a side rail with one hand, lift the front of the rack, and firmly push the rack back to snap the support out of the hooks in the rear. Repeat on the opposite side.
To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward to snap the supports into the hooks. Then align the front rack supports with the front hooks and push the front of the rack down to snap the supports into the front hooks.