Rattling and clanking noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
Stop the appliance, check the drum for foreign objects. If noise continues after the appliance is restarted, call for service.
Thumping sound
Heavy laundry may produce a thumping sound. This is usually normal.
If the sound continues, the appliance is probably out of balance. Stop and redistribute the laundry.
The laundry may be out of balance.
Pause the cycle and redistribute the laundry after the door unlocks.
Vibrating noise
Packaging materials are not removed.
Remove packing materials.
The laundry may be unevenly distributed in the drum.
Pause the cycle and redistribute the laundry after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
See the section Levelling the Appliance to adjust and level the feet.
Floor is not rigid enough.
Check if the floor is solid and does not flex. See the section Installation Place Requirements to select the proper location.