Restoring the System

If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state.

Caution:

If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the recovery function may not work.

To recover the system, the AC adapter must be connected.

  1. Click the [] button and select the [Settings] menu.

  2. When [Settings] screen appears, select [Update and Recovery].

  3. Select the [Recovery] menu and press the [Get Started] button to reset the PC.

  4. If the following screen appears, select a desired option to proceed with recovery.

    1. Keep my files : Recovers the PC without losing any personal files.

      PC settings are reset to the default and any user-installed Desktop app will be deleted.

    2. Remove everything : Removes all items from the system and restores the system to its initial pre-purchase state.

      • Just remove my files: Factory-resets the drive where Windows is installed (for example: Drive C).

      • Remove files and clean the drive: Resets all partitions and drives in the system.

    Caution:

    All data is lost during the initialization, so you must backup all critical data in advance.

    It may take about 5 hours or longer depending on the system conditions.