Door open
The door is opened.
Open and close the door again. If the message keeps appearing, unplug the power cord and call for service.
Door unlocked
The door is not secured.
Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.
Water supply
Water supply is not adequate in that location. Water does not enter appliance or it enters slowly.
Check another tap in the house.
Water supply tap is not completely open. Water does not enter the appliance or it enters slowly.
Open fully tap.
Water supply hose(s) are kinked.
Straighten hose or reinstall the water inlet hose.
The filter of the supply hose(s) are clogged.
Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine.
Drainage
Drain hose is kinked or clogged. Water in the appliance does not drain or drains slowly.
Clean and straighten the drain hose.
The drain filter is clogged.
Check and clean the drain filter.
Unbalance
The appliance has a system which detects and corrects the unbalance of the appliance.
The clothes may be too wet at the end of the cycle, rearrange the load to allow proper spinning. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved.
Load is too small. This system may stop spinning or even interrupt the spin cycle altogether if individual heavy articles (e.g. bath mat, bath robe, etc.) are loaded.
Add 1 or 2 similar items or smaller articles of clothes to help balance the load. Close the door and press Start/Pause button. It may take a few moments before the appliance begins to spin. The door must be locked before spin can be achieved.
No water detected
Water level sensor malfunctions.
Close the water tap. Unplug the power plug. Call for service.
Motor error
Over load in motor.
Let the appliance wait for 30 minutes until the motor is cooled down and then, restart the cycle.
Water too high
Water overfills due to a possible faulty water valve.
Close the water tap. Unplug the power plug. Call for service.
Freeze error
Is supply/drain hose or drain pump frozen?
Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with wet and warm towel.
No temp detected
This is a control error.
Unplug the power plug and call for service.
Vibration sensor
Vibration sensor malfunctions.
Call for service.
Communication Error
The appliance does not work properly.
Call for service.
Water leakage
Water leaks.
Unplug the power plug and call for service.
Temperature sensor error
Thermistor is malfunctioning.
Unplug the power plug and call for service.
Compressor error
Compressor is malfunctioning.
Unplug the power plug and call for service.
Drum temperature error
The temperature inside the drum has risen suddenly.
Unplug the power plug and call for service.
Inverter PCB error
The inverter PCB is not working properly.
Call for service.
Fan motor error
Fan motor is malfunctioning.
Unplug the power plug and call for service.
Dry error
Drying functions only are not working.
Call for service.
Turbidity sensor
Turbidity sensor is malfunctioning.
Call for service.