Restoring the System

If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state.

Caution:

If you have deleted the restoration data in the protected area of the disk, or have arbitrarily installed another operating system, the restore function may not work.

To recover the system, the AC adapter must be connected.

  1. Click the [] button and select the [Settings] menu.

  2. When the [Settings] screen appears, select [Update & Security].

  3. Select the [Recovery] menu and press [Get started] in the Reset this PC menu.

  4. If the following screen appears, select a desired option to proceed with recovery.

Keep My Files

It removes the apps and their settings without loss of personal files.

  1. Select [Keep my files].

  2. Check the current settings.

  3. If you need to change the settings, press [Change settings] and press the [Confirm] button.

  4. Press [Next] to proceed with installation as guided.

Remove everythings

Removes all items from the system and restores the system to its initial pre-purchase state.

Caution:

All data is lost during the initialization, so you must backup all critical data in advance.

It may take about 5 hours or longer depending on the system conditions.

  1. Select [Remove everything].

  2. Check the current settings.

  3. If you need to change the settings, press [Change settings] and press the [Confirm] button.

  4. Press [Next] to proceed with installation as guided.