Top > SMART FUNCTIONS > LG ThinQ Application

LG ThinQ Application

This feature is only available on models with Wi-Fi.

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

Contains Topics

LG ThinQ Application Features

Product UpgradesOn models with the LG UP Home Appliance feature, experience new features by upgrading the product through the LG ThinQ app.Scan to Cook (Lower Oven Only)Scan the barcode on a ready-made meal using the LG ThinQ application and send the recommended or customized cooking instructions straight to your oven. Remote Start must be activated on the oven to use Scan to Cook.MonitoringThis function helps you check the current status, remaining time, cook settings and end time in one place.Product NotificationsTurn on the Push Alerts to receive appliance status notifications. The notifications are triggered even if the LG ThinQ application is not open.TimerYou can set the timer from the application.SettingsAllows you to set various options on the oven and in the application.Smart DiagnosisTMThis function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.Firmware UpdateKeep the appliance updated.In the following cases, you must update the network information for each appliance in the LG ThinQ application under Device Cards ~ Settings ~ Change Network.wireless router is changedwireless router password is changedInternet service provider is changedThis information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.Scan to Cook cannot be used while the timer is running. Cancel the timer operation to use Scan to Cook.

Installing LG ThinQ Application and Connecting an LG Appliance

Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.To verify the Wi-Fi connection, check that the f icon on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.The surrounding wireless environment can make the wireless network service run slowly.If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The network connection may not work properly depending on the Internet service provider.The Wi-Fi may not connect or the connection may be interrupted because of the home network environment.If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and connect the product again.To reconnect the appliance or add another user, press and hold the Wi-Fi button for 3 seconds. Run the LG ThinQ application and follow the instructions in the application to connect the appliance.

Radio Equipment Specifications

TypeOperating Frequency RangeOutput Power (Max.)Wireless LAN2400 MHz - 2472 MHz< 1 WBluetooth*12400 MHz - 2483.5 MHzThis feature is only available on some models.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules for transmitter module and part 18 of the FCC Rules for this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.This device (transmitter module contained in this product) complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference and(2) This device must accept any interference received, including interference that may cause undesired operation.Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you for a charge covering the cost of performing such distribution upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.