Top > SMART FUNCTIONS > Smart Diagnosis > Using Audible Diagnosis to Diagnose Issues

Using Audible Diagnosis to Diagnose Issues

Follow the instructions below to use the audible diagnosis method.

  • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

  • Press the POWER button to turn on the appliance.

  • Press the Setting button.

  • Press the L(Left) or M(Right) button to select Other Settings and press the 8(OK) button.

  • Press the L(Left) or M(Right) button to select Smart Diagnosis and press the 8(OK) button.

  • Place the mouthpiece of your smartphone close to the POWER button and press the 8(OK) button.

    • Hold the smartphone mouthpiece to the POWER button until the data transfer is complete.

  • After the data transfer is complete, the washing machine will turn off.

Note

  • For best results, do not move the smartphone while the tones are being transmitted.