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Error Messages

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If this appliance does not function properly or does not function at all, check the following before you call LG Electronics service centre.

Door Open Error

Cause

The door is not closed properly.

Solution

  • Close the door completely. If the error code is still displayed, call for service.

Cause

The door is opened while the washing machine is operating.

Solution

  • Press Start/Pause to cancel the door error. Press Start/Pause again to start the washing programme.

Door Lock Error

Cause

Door is not locked properly.

Solution

  • Check nothing is caught under the door, including shipping materials or clothing.

  • Close the door completely. If the error code is still displayed, call for service.

Water Supply Error

Cause

Water supply tap(s) are not completely open.

Solution

  • Fully open tap.

Cause

Water supply hose(s) are kinked, pinched, or crushed.

Solution

  • Straighten or reinstall the water supply hose(s).

Cause

The filter of the supply hose(s) are clogged.

Solution

  • Check and clean the filter of the supply hose(s).

Cause

Water supply pressure to tap or house is too low or too high.

Solution

  • Contact a plumber to have the water pressure checked or restored to the operating requirements.

Cause

Water supply is connected with leak limiting hose(s).

Solution

  • Do not use leak limiting hose(s).

Drainage Error

Cause

The appliance is paused during a cycle for a few minutes.

Solution

  • The cycle will be cancelled and any water remaining in the drum will be drained.

Spin Error

Cause

Rebalancing operation is not successful.

Solution

  • The automatic attempt to rebalance the laundry was not successful. The cycle has been paused to allow the laundry to be manually adjusted.

Cause

The load is too small.

Solution

  • Add more items to allow the appliance to balance the laundry.

Cause

Heavy items are mixed with lighter items.

Solution

  • Wash items of somewhat similar weight.

Cause

The load is out of balance.

Solution

  • Manually redistribute the laundry if laundry have become tangled.

Frozen Error

Cause

Inlet / drain hose or drain pump is frozen.

Solution

  • Thaw the hoses or pump.

Pressure Sensor Error

Cause

The water level sensor is not working correctly.

Solution

  • Close the water taps, unplug the appliance, and call for service.

Motor Rotation Error

Cause

A motor error has occurred.

Solution

  • Remove some of the load and start washing again.

  • If the error code is still displayed, call for service.

Overflow Error

Cause

Water overfills due to the faulty water valve.

Solution

  • Close the water taps, unplug the appliance, and call for service.

Clutch Error

Cause

Clutch error.

Solution

  • Unplug the appliance and call for service.

Temp Sensor Error

Cause

Control error.

Solution

  • Unplug the appliance and wait 60 seconds. Reconnect power and try again.

  • If the error code is still displayed, call for service.

Drain Motor Error

Cause

A motor error has occurred.

Solution

  • Unplug the appliance and call for service.

Vibration Sensor Error

Cause

Vibration sensor malfunctions.

Solution

  • Call for service.