Appliance will not operate.
Control panel has powered off due to inactivity.
This is normal. Press the POWER button to turn on the appliance.
Appliance is unplugged.
Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
Turn on the water supply tap completely.
Controls are not set properly.
Make sure the cycle is correctly set. Close the door and press the START/PAUSE button.
Circuit breaker/fuse is tripped/blown.
Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the cycle where it stopped once power is restored.
Control needs to be reset.
Press the POWER button, then reselect the desired programme and press the START/PAUSE button.
START/PAUSE was not pressed after a cycle was set.
Press the POWER button, then reselect the desired cycle and press the START/PAUSE button. If the START/PAUSE button is not pressed within a certain time, the appliance will be turned off.
Extremely low water pressure.
Check another tap in the house to make sure that household water pressure is adequate.
Appliance is too cold.
If the appliance has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the POWER button.
Appliance is heating the water or making steam. (some models only)
The drum in the appliance may stop operating temporarily during certain cycles, while water is safely heated to a set temperature.
Detergent is not dispensed completely or not dispensed at all.
Too much detergent is used.
Follow the guidelines provided by the detergent manufacturer.
Water leaking
Water inlet hose connection is loose at tap or appliance.
Check hoses for leaks, cracks and splits.
Tighten hose connections.
House drain pipes are clogged.
The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.
Drain hose has come out of drain or is not inserted far enough.
Tie drain hose to supply hose or standpipe to prevent it from coming out during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 2.5 - 5 cm past the flange.
A large item such as a pillow or blanket is above the top of the drum.
Stop the appliance and check the item. Make sure the item does not crest above the top edge of the drum.
Appliance is not filling properly.
Filter is clogged.
Make sure the inlet filters on the fill valves are not clogged.
Supply hoses may be kinked.
Check that supply hoses are not kinked or clogged.
Insufficient water supply.
Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
Check supply hose connections.
Appliance will not drain water.
Drain hose is kinked.
Ensure that the drain hose is not kinked.
Drain is located higher than 1.2 m above the floor.
Make sure that the drain hose is no higher than 1.2 m above the bottom of the appliance.
Cycle time is longer than usual.
The load is too small.
Add more items to allow the appliance to balance the laundry.
Heavy items are mixed with lighter items.
Always try to wash items of somewhat similar weight to allow the appliance to evenly distribute the weight of the laundry for spinning.
The load is out of balance.
Manually redistribute the laundry if laundry have become tangled.