Poor stain removal
Proper options are not selected.
Heavier soils and tougher stains may require extra cleaning power. Select the Soak option to boost the cleaning power of the selected cycle.
Previously set stains.
Items that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pretreating to aid in stain removal.
Staining
Bleach or softener dispensed too soon.
Dispenser compartment is overfilled causing bleach or softener to dispense immediately. ALWAYS measure bleach to prevent overfilling.
Close the dispenser drawer gently.
Bleach or softener was added directly to the laundry in the drum.
Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle.
Clothes were not properly sorted.
Always wash dark colours separately from light colours and whites to prevent discolouration.
Never wash heavily soiled items with lightly soiled items.
Wrinkling
Appliance is not unloaded promptly.
Always remove items from the appliance as soon as the cycle is complete.
Appliance is overloaded.
The appliance can be fully loaded, but the drum should not be tightly packed with items. The door of the appliance should be closed easily.
Hot and cold water supply hoses are reversed.
Hot water rinse can set wrinkles in clothes. Check the supply hose connections.
Musty or mildewy odour in the appliance
Inside of drum was not cleaned properly.
Run the Tub Clean function regularly.