Recovering from a Boot Failure

If the system cannot boot due to a serious error with the system, you can recover the system using the method shown below.

This only applies to models that support the ‘Backup/Recovery’ menu of LG Update & Renew.

Caution:

All data is lost during the initialisation so you must backup all critical data in advance.

For recovery, the adapter must be connected.

If you have deleted the recovery data in the protected area of the hard disk, the recovery function may not work.

Tip:

You can create the recovery disk only on an external disk (USB memory, HDD, etc.).

Turn on the PC and press [F11] multiple times.
When the [LG Update & Renew] screen appears, check the language you want to use and select [Next].
In [Recovery], select the desired recovery method to recover the system.

Tip:
[My Windows Recovery] or [Disk Recovery] can be performed only when you have the backup data. If you have no backup data, you can recover it through [Factory Reset].

Using Recovery Disk

If you can't execute LG Update & Renew, you can recover your system with a recovery disk.

Connect the recovery disk to your PC.
Turn on the PC and press [F10] multiple times.
When the screen for selecting the boot device appears, select the connected recovery disk and press [Enter].
When the [LG Update & Renew] screen appears, check the language you want to use and select [Next].
In [Recovery], select the desired recovery method to recover the system.

Tip:
[My Windows Recovery] or [Disk Recovery] can be performed only when you have the backup data. If you have no backup data, you can recover it through [Factory Reset].