Top > TROUBLESHOOTING > Before Calling for Service > Parts & Features

Parts & Features

k is on in the display when you want to cook

Cause

The oven door is locked because the temperature inside the oven has not dropped below the locking temperature.

Solution

  • Press the STOP button. Allow the oven to cool.

Cause

The Control Lock is activated.

Solution

  • Press the Control Lock button for 3 seconds to reset the function.

Oven light does not work.

Cause

It is time to replace the bulb or the bulb is loose.

Solution

  • Replace or tighten bulb. See "Changing the Oven Light" section in this Owner’s Manual.

Cooling fan continues to run after oven is turned off.

Cause

The fan turns off automatically when the electronic components have cooled sufficiently.

Solution

  • This is normal.

Oven will not start Pyrolysis.

Cause

The oven temperature is too high to set a Pyrolysis operation.

Solution

  • Allow the appliance to cool and reset the controls.

Cause

Oven controls improperly set.

Solution

  • See the Pyrolysis section.

Cause

A pyrolysis cycle cannot be started if the oven door is open.

Solution

  • Close the oven door.

Oven door does not open after a Pyrolysis cycle.

Cause

Oven is too hot.

Solution

  • Allow the oven to cool below locking temperature.

Cause

The control and door may be locked.

Solution

  • Allow about one hour for the oven to cool after the completion of a Pyrolysis cycle. The door can be opened when the lock k is no longer displayed during Pyrolysis cycle.

Cause

The Control Lock is activated.

Solution

  • Press the Control Lock button for 3 seconds to reset the function.

The oven is not clean after a Pyrolysis cycle.

Cause

Oven controls not properly set.

Solution

  • See the Pyrolysis section.

Cause

Oven was heavily soiled.

Solution

  • Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to do Pyrolysis again or for a longer period of time.

Convection fan stops.

Cause

Convection fan stops during a convection bake cycle. It is done to allow more even heating during the cycle.

Solution

  • This is not a failure of the range and should be considered normal operation.

Oven racks are difficult to slide.

Cause

The shiny, silver-colored racks were cleaned.

Solution

  • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel.